FAQ
Frequently asked questions
What is an NSS Agent?
NSS is short for No Sooner Said. An NSS Agent is one standing automation with a name, a job, and a page of its own. You describe the job in a sentence; the agent exists from then on. It appears in the console's sidebar under its category, and everything it does lands in the activity feed as one readable line.
What is the difference between a reflex agent and a reasoning agent?
A reflex agent is deterministic: a rule you can read, run every minute on your own Mac, with no model in the loop at run time. A reasoning agent uses a model to do a job rules cannot express: read a statement and write the summary, read replies and track state, draft a response. Reasoning agents run on their own schedule and report in the same feed.
Can a reasoning agent message someone on its own?
Anything addressed to another person is a draft until you send it; your approval is the last step, every time. Posting a summary to your own channels and your own feed is the job you gave it, and every one of those posts is a line you can read.
Can it read the texts on my iPhone?
It reads the copy of your texts that Messages keeps on your Mac (Text Message Forwarding turns that on in about a minute), so a Mac that is awake is what makes text-message agents run. Apple provides no way for an app to read messages on the iPhone itself.
What does the AI actually do when I type a sentence?
It designs the agent from your sentence: which sender, which phrases, what to send, where to send it and what to try if that fails. It never runs anything on its own. You read the pipeline it drew, change what you like, and only then save it.
Is there a task meter?
No. Every plan runs every agent as often as it fires. Each plan includes a monthly number of designs (the moment you type a sentence): 10 on Free, 200 on Pro, and 200 per seat on Business.
What can an agent send to?
Slack (a channel), email, iMessage or text message (SMS) through Messages, any https webhook, a named Shortcut on your Mac, or a plain log. Destinations are tried in order, so the second one only fires if the first fails.
What can an agent listen to?
Reflex agents watch text messages arriving on your Mac and email arriving in the inbox you connect, and every one names its input on its page. Reasoning agents work from the documents and threads you point them at, on their schedule.
Where does my data go?
Reading happens on your Mac. What leaves is exactly what you routed, to exactly where you routed it, plus a one-line activity entry (which agent acted, where it sent) so you can see your agents working. Your text messages are never uploaded to our servers.
Can I share an agent?
Yes. Every agent has a share link that renders that one agent as a read-only pipeline for anyone, and nothing else from your account. Turn it off with one click.
Do I need a Mac?
Yes. The runner is a Mac app because the Mac is the only place Apple lets a program read your messages, and it is also a fine place to read email. The Mac needs to be on and awake; a desktop that stays home or a laptop on a desk both work. The console is a web page you can open anywhere.
What happens if my Mac is asleep?
The agent runs on its next check-in after the Mac wakes, and it looks back over the messages that arrived while it slept and reads them too. A message read late is marked late in the activity feed rather than pretending it was on time.
Can I write the rule myself instead of a sentence?
Yes. Every reflex agent opens in an editor with the senders, phrases, template, and destinations as plain fields. The sentence is the fast way in, never the only way.
Can I cancel?
One click, any time, and every paid plan comes with a 30-day money-back guarantee. Your agents keep running on the Free plan's limits.